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Company: Mithila Travels | Noida Extension

Mithila Travels is hiring for a passionate and customer-focused Travel & Sales Executive to join our growing team. If you love interacting with customers, managing trips, and helping people find the perfect travel package, this role is for you!

Responsibilities:

• Handle customer inquiries via calls, WhatsApp & social media
• Explain tour packages (Char Dham, Uttarakhand, Rajasthan, Kashmir, Himachal, etc.)
• Convert leads into bookings
• Coordinate with drivers, hotels & operations team
• Maintain customer follow-ups and daily reporting
• Assist in itinerary planning & travel documentation
• Ensure smooth travel experience for clients
• Maintain professionalism, customer satisfaction, and brand reputation

Requirements:

• Minimum 6 months–2 years experience in travel / sales (freshers can also apply)
• Good communication & convincing skills
• Basic knowledge of travel packages (training will be provided)
• Ability to handle customers politely and professionally
• Comfortable using WhatsApp, MS-Word, MS-Excel, Google Sheets & CRM
• Good problem-solving and coordination skills
• Ability to work under targets

Salary & Benefits:

• Competitive salary + incentives
• Performance bonuses
• Friendly work atmosphere
• Growth opportunities in the travel industry
• Flexible work support

Send your CV to Apply for this position!

📍 Location: A-1612 & B-1605, 16th Floor, Tower-3, NX-ONE, Noida Extension
📞 Apply Now: +91 9811298067
📧 Email: info@mithilatravels.com
🌐 Website: www.mithilatravels.com

Roles and Responsibilities

1. Customer Interaction:
   • Assist clients in planning, booking, and managing their travel itineraries.
   • Respond to inquiries about travel options, destinations, and packages.
   • Provide excellent customer service to ensure client satisfaction.
2. Travel Planning:
   • Design customized travel packages based on customer preferences and budgets.
   • Book flights, accommodations, tours, and other travel-related services.
   • Ensure all travel arrangements comply with client requirements.
3. Sales and Promotion:
   • Promote special deals, offers, and travel packages to customers.
   • Upsell additional travel services like travel insurance, car rentals, etc.
4. Administrative Tasks:
   • Maintain accurate records of bookings and transactions.
   • Prepare invoices, itineraries, and travel documents.
5. Market Research:
   • Stay updated on travel trends, destinations, and competitive pricing.
   • Research and suggest new travel opportunities for customers.
6. Problem Resolution:
   • Handle last-minute changes, cancellations, and complaints professionally.

Key Skills and Requirements

• Strong communication and interpersonal skills.
• Good organizational and time-management abilities.
• Familiarity with travel booking platforms (e.g., GDS) is a plus.
• Basic knowledge of geography and popular travel destinations.
• Ability to handle customer queries with patience and professionalism.
• Proficiency in MS Office and email communication.

Qualifications

• Education: Graduate (any stream preferred).
• Experience: Freshers and experienced candidates are eligible.
• Additional Skills: Multilingual abilities are an advantage but not mandatory.

Why Join Us?

• Opportunity to work in the dynamic travel industry.
• Competitive salary and performance-based incentives.
• A supportive and growth-oriented work environment.

📩 Contact Us to Apply:
Email: info@mithilatravels.com
Phone: 8588834222

Embark on a journey with Mithila Travels and turn your passion for travel into a fulfilling career!